Tell us what happened
Send the device details and symptoms. A photo is optional.
Local device repair in Hackettstown, NJ
Local repair for phones, tablets, computers & consoles.
Broken device? Call us, text us, or send a repair request online. You do not need to know the technical name of the problem—we will help you figure out the next step.
229 Main Street, Suite B6No online request required before visitingNo obligation to approve a quote
A real local shop, not a mail-order repair service.
Talk with us directly, bring the device in, or send the details online—whatever is easiest.
Main Street shop
Hackettstown, New Jersey
Talk to the shop
Call or text before you visit
No surprise pricing
Review a quote before paid work
Online when useful
Requests, payments, and tracking
Repair services
Help for the devices you use every day.
Start with the device. We can help identify the repair from there.
Phone repair
Screens, batteries, charging issues, cameras, speakers, and more.
Learn moreTablet & iPad repair
Cracked screens, battery problems, charging issues, and diagnostics.
Learn moreComputer repair
Laptop and computer hardware, power, heat, and performance problems.
Learn moreGame console repair
No-display issues, cleaning, overheating, power problems, and supported common repairs.
Learn moreDevice diagnostics
Not sure what failed? Tell us what the device is doing and we will help.
Learn more
Not sure what is wrong?
That is okay. Start with what you notice.
Tell us what the device is doing—or what it stopped doing. A cracked screen is obvious; an intermittent charging problem or a device that will not turn on may need a closer look.
You can call or text with a quick question, or send the details and a photo through the repair request form.
Inside the shop
This is Hackettstown Phone Repair.
A local storefront, a dedicated repair bench, and a shop you can actually contact when your device is giving you trouble.
A local shop you can actually talk to
Have a question before bringing it in?
Give us a call or send a text. You do not need a diagnosis or an online account—just tell us what happened.
Customer feedback
See customer feedback at the source.
Visit our Google business profile to view any reviews currently published there. We do not reproduce an unverified rating or review count on this website.
View our Google business profilePrefer to start online?
The repair request is one convenient option.
Send the details when it is convenient, then review the quote before you decide. Calling, texting, or visiting first is always fine too.
Review a clear quote
See the repair recommendation and total price before paid work begins.
Choose what works
Approve the work, then use the payment option shown on your quote.
Follow the repair
Use your request or ticket number to check progress online.
Repair it before you replace it
Let us take a look before you replace an expensive device.
A repair evaluation can help you compare repair with replacement before you decide what makes sense for your device.
Explore repair servicesAlready have a repair?
Check your status anytime.
Use your request or ticket number and phone number to follow the repair online.
Track my repairVisit the shop
Local service on Main Street.
229 Main Street, Suite B6Hackettstown, NJ 07840
Monday–Friday: 12:00 PM–8:00 PM
Saturday: 11:00 AM–5:30 PM
Sunday: Closed
Call or text if you want to confirm the best time to bring in your device.
Common questions
A simple way to get started.
Do I need to submit a request before I visit?
No. You can call, text, or stop by first. The online request is there when you want to send the details ahead of time.
What if I do not know what is wrong?
That is completely fine. Tell us what the device is doing—or what it stopped doing—and we will help determine the next step.
Can I see the price before the repair?
Yes. When a quote is needed, you can review the repair recommendation and total price before approving paid work.
Can I pay at the shop?
Review and approve the quote before paid work begins. Square is our preferred provider for online checkout when it is available, and the quote shows the available options.
How do I know when my repair is ready?
Use your ticket number on the tracking page to follow progress. We can also contact you when the device is ready.
Do you repair every device or problem?
No. Support depends on the device, model, condition, and repair needed. Call, text, or send a request so we can review it. Microsoldering is not part of the current service offering.
Ready when you are